Privacy Policy – Urban Libas
This Privacy Policy describes how Urban Libas (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
📌 1. Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies and browsing behavior
- Pages/products viewed
👉 This helps us improve your shopping experience.
🛒 2. Order Information
When you place an order, we collect:
- Name
- Billing & shipping address
- Phone number
- Email address
- Payment details
👉 This information is used to:
- Process your order
- Deliver products
- Send order updates
- Prevent fraud
📞 3. Customer Support Information
When you contact us (WhatsApp, email, call), we may collect:
- Your query details
- Contact information
👉 Used to provide support and resolve issues.
🔄 4. How We Use Your Information
We use your information to:
- Process orders & payments
- Ship products
- Communicate with you
- Improve our website
- Send offers & updates (if opted in)
🤝 5. Sharing Your Information
We may share your data with:
- Shopify (our eCommerce platform)
- Payment gateways
- Shipping partners
We only share necessary information to complete your order.
📢 6. Advertising & Marketing
We may use your data for:
- Personalized ads
- Marketing campaigns
You can opt out anytime from ads or emails.
🍪 7. Cookies
We use cookies to:
- Improve website performance
- Remember your preferences
- Analyze traffic
You can disable cookies in your browser settings.
👶 8. Minors
Our website is not intended for individuals under 18 years.
🔐 9. Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
👉 Contact us to exercise your rights.
🔁 10. Changes to This Policy
We may update this policy from time to time.
📩 11. Contact Us
For any questions or complaints:
📧 Email: Hello@urbanlibas.com
📍 Address: Mumbai, 4000995